I would like to thank Blake Lapthorn and Lauren Haas in particular for their help and understanding in successfully bringing my claim.
Wed 11th Jul 2012 Personal injury
In this day and age we are all surrounded by images of perfect people with perfect hair, skin, teeth so it is only natural that we also want to look good, the best we can.
You may try to achieve this in different ways such as exercising or going for a spa day and being pampered with massages and facials or going to your local hairdresser for a new hair cut and colour or to the beauty salon for false nails, waxing or eyelash extensions.
Going for any treatment should be a relaxing and pleasurable experience; you want to lay back and feel pampered and come out looking like a celebrity or at least a better version of yourself.
When visiting your local hairdresser, beauty salon or spa we assume that they are all trained and know exactly what they are doing and expect them to be professional and to look after us. Unfortunately, in this country unqualified people are free to practise hairdressing, which is worrying when you think of the chemicals they are using such as dyes, perms and oils. Also the beauty industry itself is largely unregulated.
As we are all different, not all of us react the same to chemicals and some of us may have allergic reactions. An allergic reaction is the body's way of responding to an "invader". The body senses a foreign substance and the immune system is triggered to protect you. Allergic reactions can be in the form of skin irritation, redness, itching patches, blistering, hives or maybe more severe anaphylactic shock which is a rapid reaction and can cause death.
All good hairdressers, beauty salons and spas should ask you if you are allergic to anything, such as nuts, as some of the oils and lotions they use may contain nuts. Patch tests should be performed before using chemicals on you. The patch test should usually carried out at least 24 hours before the treatments. The perm test will usually be tested on your arms. The tint test will be tested behind your ear. If any swelling, itchiness or redness occurs this may mean that you are allergic and need to seek medical assistance.
When things go wrong this could be due to an allergic reaction or human error or as a result of not following health and safety procedures or best practices.
When things go wrong they can be horrible if you are left with chemical burns, loss of hair, allergic reactions, cuts, and a psychological reaction to the way you have been left looking and feeling. That good relaxing time suddenly turns bad.
So when you decide on a treatment or a new hair cut or a day out at a spa it is important you do your homework. Ask family and friends where they can recommend. If you see someone whose hair you like, ask them where they had it done as you are then more likely to get it cut the way you like it and by someone who knows what they are doing. When booking the appointment ask if the person who is providing the service is qualified and how long they have been undertaking the service. If they have a website, look at testimonials. I know this sounds a lot of hassle but it could save you having to suffer injury or damages.
Things are changing in the beauty industry. For example, Habia, which is a government appointed sector skills body and industry authority for hair, beauty, nails, spa therapy, barbering and African type hair, is developing and updating selected units in the hair and beauty standards.
They hope to develop new National Occupational Standards (NOS) - which form the basis of all NVQs, SVQs and Apprenticeship programmes. Standards in hairdressing will be updated to include changes to the EU Directive on Cosmetic Products (EU Cosmetics Directive 7/768/EEC) which will affect hair colouring services.
So if you have suffered any injuries because of someone's negligence, please contact us and we can advise you if you have a claim.
Associate of the Institute of Legal Executives - Personal Injury team
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