Personal Injury Claims

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Who are BL Claims Solicitors

BL Claims Solicitors specialise in personal injury, clinical negligence and travel claims, providing our clients with hands-on support, nationally.

We are rated as one of the top firms in the UK and believe in speaking to our clients in jargon-free language and ensuring you're speaking to a highly qualified lawyer right from the outset

Personal injury claims often arise from road traffic accidents or accidents caused in the home, at work, on holiday or outdoors. Some claims can be complicated and require specialist opinions. 

Grounds for a claim

In order to bring a claim for compensation for personal injuries, you (the claimant) must show that you have suffered personal injuries as a result of an accident that was partly or wholly someone else's fault. The legal principle is that you must show that another person was negligent in causing the accident and your personal injuries.

It is important to realise that not all accidents occur as a result of negligence. Some accidents occur and no-one is at fault. In such cases, you have no legal remedy.

Personal injury claims require specialist legal knowledge and experience. BL Claims has a dedicated team, with members on the Law Society’s Personal Injury Panel and the Association of Personal Injury Lawyers. We regularly negotiate with insurance companies, and take cases to trial if necessary. Our network of contacts includes doctors and experts who can help to support your claim.

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If you are successful in your claim, you recover compensation which is split into two parts:

  1. General damages, which is compensation for pain, suffering and loss of amenity.
  2. Special damages and future loss, that is compensation for any financial losses that you have incurred such as lost earnings or medical expenses.

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Initial steps in making a claim

To decide if you have a personal injury claim we prepare a statement for you, which is an account of the circumstances of the accident and its consequences to you. We also advise you whether there has been negligence, causing your injuries. If there has, we write to the person responsible (the defendant), or their insurance company, to notify them that a compensation claim will be made.

We obtain all of your medical notes and records in order to get further information about your injuries, and we obtain a police or Health and Safety Executive report, if it exists. We also meet any witnesses to take witness statements.

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Protocol letter (letter of claim)

When we have finished initial investigations and provided we still think there are good grounds to bring a claim, we make a formal claim to the party or parties involved in what is known as a 'protocol letter'. This gives details of the claim and the allegations of negligence. It must be sent to the defendant at least three months before you start legal proceedings, to give them time to investigate the accident and respond, either offering to settle, or stating why they will defend the case.

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The next steps

After sending the letter of claim, we often agree with the defendant to obtain a joint medical report on your injuries. Such reports usually take between three to six months to obtain because doctors who do medico-legal work also have other clinical commitments.

When the medical report is available, this is the first opportunity we have to assess compensation. At this point we invite the defendant to offer compensation and to pay your costs. If you accept the offer, the claim is brought to an end.

If the other side defend your claim, or they make an inadequate offer, then legal proceedings will need to be issued. They must generally be started within three years of when the accident took place.

The steps involved in bringing legal proceedings are not covered in this letter. If your claim reaches this stage, then we will explain the steps involved at that time.

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How long do claims take?

A straightforward whiplash (neck or back) injury arising from a road traffic accident, where liability is admitted, can take as little as 12 months to reach settlement. Other cases can often take two to three years to be concluded. It can depend on the availability of medical evidence.

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What will it cost me?

There are significant financial considerations to bringing a personal injury claim. In some cases, the costs of doing so can far outweigh the compensation you might receive and therefore you may decide not to proceed. In cases where the level of compensation is likely to be less than £1,000, we would not recommend acting for you because win or lose, the court has no power to order your opponent to pay your legal costs.

We act for clients in personal injury claims under conditional fee agreements, commonly known as 'no win no fee', Legal Expenses Insurance, and some privately funded cases. For private paying clients, we are happy to receive payments either by standing order or credit card, Typical costs for taking your statement, any other witness statements, investigating liability for the accident with your opponent, reviewing your medical records and commissioning an expert medical report would generally cost around £2,500 plus VAT.

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Typical claims

BL Claims Solicitors has many years of experience in dealing with a wide variety of claims, and has an excellent success rate. Typical claims include:

  • Asbestosis
  • Child abuse & criminal assault
  • Clinical negligence claim
  • Faulty goods
  • Health & Safety issues
  • Industrial disease cases
  • Public transport disasters
  • Road traffic accidents including fatalities
  • Skiing and accidents on holiday
  • Slips and trips
  • Vibration white finger syndrome
  • Work accidents

To be assured that you are dealing with a specialist, you need to look out for specialist solicitor schemes and panels that are endorsed by the Law Society or other professional associations so you know that you are dealing with qualified legal professionals.

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BL Claims Solicitors are here to help

If you would like to talk to someone and discuss a potential claim please call us on 0344 620 6600 anytime between 8am and 6pm Monday to Friday, or if you would prefer you can email us at