Compensation for negligent hairdressing- recent case of P v R

Posted on

Who are BL Claims Solicitors

BL Claims Solicitors specialise in personal injury, clinical negligence and travel claims, providing our clients with hands-on support, nationally.

We are rated as one of the top firms in the UK and believe in speaking to our clients in jargon-free language and ensuring you're speaking to a highly qualified lawyer right from the outset

Claims for negligent hairdressing are seldom reported but I was interested to  see the case of P v R.


This was reported as an out of court settlement and makes for interesting reading .   It only serves to highlight the need for regulation in the hairdressing industry.

In this case the accident occurred when Ms P who was 24 years old,  went to have her hair lightened at the salon of R. She had a history of dermatitis and was anxious to ensure that natural products were used. A patch test was carried out but then at the subsequent appointment the natural products were not used and bleach was repeatedly applied.



The bleach did not take and the hair was re dyed back to its natural colour.  As a result she  suffered acute allergic contact dermatitis and contact irritant dermatitis with chemical burns and wounds to the scalp when .She developed alopecia aereta and had to wear a wig. She suffered an adverse psychiatric reaction.



After one year Ms P began experiencing hair re growth on the back of her head and at three years post examination it had grown back fully. She would however be left with a lifelong sensitisation to the product paraphenyl diamine and would suffer an acute exacerbation on further exposure.  She was awarded £8,3000.00 . Of that award £6,500.00 was on account of her injury and the remainder was for future therapy sessions.

Ruth Johnson 
Solicitor -  Personal Injury team

BL Claims Solicitors are here to help

If you would like to talk to someone and discuss a potential claim please call us on 0344 620 6600 anytime between 8am and 6pm Monday to Friday, or if you would prefer you can email us at info@blclaims.co.uk