has reported on how Trip Advisor is to be investigated following a complaint by over 2000 hoteliers and restaurant owners that some of its reviews are made up." />

Trip Advisor investigated by Advertising Standards Agency

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Who are BL Claims Solicitors

BL Claims Solicitors specialise in personal injury, clinical negligence and travel claims, providing our clients with hands-on support, nationally.

We are rated as one of the top firms in the UK and believe in speaking to our clients in jargon-free language and ensuring you're speaking to a highly qualified lawyer right from the outset

I love Trip Advisor.  It is always my first port of call before booking a hotel and I try as best I can to religiously leave a review after my stay.  Trip Advisor regularly update me on how useful I have been to other travellers and where in the world people have been looking at my reviews. (6% from Taiwan on the last count!)

As a solicitor specialising in claims abroad and travel law, Trip Advisor can also be a good source of evidence and potential witnesses.

While defamatory remarks and fake postings should not be condoned, it would be better for hotels, restaurants and other travel service providers to embrace the Trip Advisor phenomenon, rather than seeking to fight against it. 

Chris Deacon

Solicitor - Travel team

BL Claims Solicitors are here to help

If you would like to talk to someone and discuss a potential claim please call us on 0344 620 6600 anytime between 8am and 6pm Monday to Friday, or if you would prefer you can email us at info@blclaims.co.uk