Passengers Held to Ransom at Vienna Airport
Who are BL Claims Solicitors
BL Claims Solicitors specialise in personal injury, clinical negligence and travel claims, providing our clients with hands-on support, nationally.
We are rated as one of the top firms in the UK and believe in speaking to our clients in jargon-free language and ensuring you're speaking to a highly qualified lawyer right from the outset
This is a fairly unprecedented story. UK holidaymakers are now well accustomed to airlines going bust while they are abroad or before they travel. There are appropriate safeguards in place to ensure holidaymakers' money is safe. When an airline runs into financial difficulties mid-flight it would appear from this experience that the situation is not so clear cut.
If you purchase a ticket with an airline then they are contractually obliged to get you from A to B. If they fail to do so then you are entitled to a refund on that ticket. Arguably, the passengers caught up in this fiasco should be entitled to re-routing to their final destination or a refund of the portion of their ticket that relates to the final leg. Whether passengers can recover other financial losses as a result of the grounding would be subject to the airline's conditions of carriage (generally speaking such losses will not be recoverable).
The issue here is that if Comtel Air have run out of money then they will not be worth pursuing in the Courts or otherwise. I wait with anticipation to see what the fallout is from this bizarre situation and whether any litigation follows.
Solicitor - Claims Abroad team
BL Claims Solicitors are here to help
If you would like to talk to someone and discuss a potential claim please call us on 0344 620 6600 anytime between 8am and 6pm Monday to Friday, or if you would prefer you can email us at firstname.lastname@example.org