Flights cancelled due to snow, fog and ice.

Posted by Eleanor Armstrong on

Who are BL Claims Solicitors

BL Claims Solicitors specialise in personal injury, clinical negligence and travel claims, providing our clients with hands-on support, nationally.

We are rated as one of the top firms in the UK and believe in speaking to our clients in jargon-free language and ensuring you're speaking to a highly qualified lawyer right from the outset

Snow, fog, ice - it is looking like this winter will be harsh.

In my home town, the first snow flakes started to fall last week when December had only just got going.  It didn't really come to anything but freezing temperatures and fog have forced the cancellation of flights at Heathrow Airport this morning.

The winter weather always offers a timely reminder on passenger rights following flight cancellation or delay.  The Denied Boarding Regulations (EC Regulation 261/2004) set out the airline's obligations.  Passengers are entitled to the following:-

  • reimbursement of the cost of the ticket or a return flight to the first point of departure or re-routing to their final destination;
  • the care package which includes refreshments, meals, hotel accommodation, transport between the airport and place of accommodation, two free telephone calls, telex or fax messages, or e-mails.

The right to receive the care package depends on the length of your flight in conjunction with the length of the delay.  Do not let airlines fob you off if you are stranded - they have an obligation to provide information about your rights as a passenger if your flight is cancelled or delayed. Hopefully the weather will not be quite so extreme as we move into the Christmas peak travel season!   

BL Claims Solicitors are here to help

If you would like to talk to someone and discuss a potential claim please call us on 0344 620 6600 anytime between 8am and 6pm Monday to Friday, or if you would prefer you can email us at

About the Author

Photograph of Eleanor Armstrong

Eleanor is a Senior Associate in our Travel team. Eleanor has a degree in Translating and Interpreting (German/Spanish) and is also fluent in French.

Eleanor Armstrong
Email Eleanor
023 8085 7319

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