Legal Restriction Placed on Number of Patients Admitted to A&E

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Findings included patients awaiting admission to to a ward having to wait up to 11 hours, and patients being nursed on trolleys, increasing the risk of pressure damage, dehydration and falls.

The inspection was prompted having previously identified major concerns regarding the health and welfare of patients in March 2012 and the CQC made unannounced visits to the Trust in November and December 2012.  Also of concern was the fact that sensitive, personal information including individuals' diagnoses were displayed where anyone could see them, including other members of the public.

In addition it was noted that there were not enough consultants or junior doctors in the A&E department. In defence of Barking, Havering and Redbridge University Hospitals NHS Trust, chief executive Averil Dongworth noted that Queen's A&E department was designed to deal with 90,000 attendances a year and they were now seeing about 132,000 people.

Ms Dongworth also pointed out that Queen's receives more blue light ambulances than any other hospital in London.  The CQC is due to meet the Trust Development Authority and local commissioners next week to discuss next steps.Read more here.

Sam Ward

Nurse Adviser and Medical Researcher

Clinical Negligence team

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