read of the death of five crew member of the Thomson Majesty during a routine fire drill." />

Operator reacts sensibly after fatal accident on cruise ship

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BL Claims Solicitors specialise in personal injury, clinical negligence and travel claims, providing our clients with hands-on support, nationally.

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I have just read that Thomson took the decision to cancel the remainder of the cruise and all guests will be refunded in full. Thomson also organised flights home for all guests.  This is one instance where the tour operator appears to have taken a sensible approach and offered a full refund and a discount on a future cruise. Had this not been the case guest would have to review in detail the terms and conditions applicable to the cruise booking in order to establish what, if any compensation, they were entitled to by the tour operator.

It will be interesting to read the results of the official investigation into the accident and see whether changes must be made to the way lifeboats are stowed.

Eleanor Armstrong 
Associate
Claims Abroad team


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