read of the death of five crew member of the Thomson Majesty during a routine fire drill." />

Operator reacts sensibly after fatal accident on cruise ship

Posted on

Who are BL Claims Solicitors

BL Claims Solicitors specialise in personal injury, clinical negligence and travel claims, providing our clients with hands-on support, nationally.

We are rated as one of the top firms in the UK and believe in speaking to our clients in jargon-free language and ensuring you're speaking to a highly qualified lawyer right from the outset

I have just read that Thomson took the decision to cancel the remainder of the cruise and all guests will be refunded in full. Thomson also organised flights home for all guests.  This is one instance where the tour operator appears to have taken a sensible approach and offered a full refund and a discount on a future cruise. Had this not been the case guest would have to review in detail the terms and conditions applicable to the cruise booking in order to establish what, if any compensation, they were entitled to by the tour operator.

It will be interesting to read the results of the official investigation into the accident and see whether changes must be made to the way lifeboats are stowed.

Eleanor Armstrong 
Claims Abroad team

BL Claims Solicitors are here to help

If you would like to talk to someone and discuss a potential claim please call us on 0344 620 6600 anytime between 8am and 6pm Monday to Friday, or if you would prefer you can email us at