Laser Eye Surgery Reform – a sight for sore eyes
Who are BL Claims Solicitors
BL Claims Solicitors specialise in personal injury, clinical negligence and travel claims, providing our clients with hands-on support, nationally.
We are rated as one of the top firms in the UK and believe in speaking to our clients in jargon-free language and ensuring you're speaking to a highly qualified lawyer right from the outset
I had successful laser eye surgery with Optical Express four years ago and therefore read with interest about an award of £569,287 made to a patient who was left with eyes so sensitive that she is required to wear dark glasses.
The award comprised of some £30,000 for pain and suffering and over £400,000 for future loss of earnings.
Fortunately, the service I received was good, but I was surprised to note from the Court judgment that it was detailed in the Company's confidential guidance to staff that they were to "encourage them to proceed" and "reduce price objections" by reassuring customers "they were in excellent hands". The Company was also criticised for asking patients to sign a consent form immediately before the surgery.
Whilst I have great sympathy for the patient concerned, Stephanie Holloway, the case raises important questions about the lack of regulation in this growing industry.
I note the solicitor who represented the patient concerned pointed out that whilst medical professionals who perform this surgery on the NHS must be registered on the General Medical Council Specialist Register of Ophthalmologists, those who perform laser eye surgery in the private sector must hold a current registration with the GMC, but do not need to appear on the specialist register. I fully support the call for all laser surgeons to be registered as specialists in their field, regardless of whether the surgery is performed privately or in the public sector.
At BL Claims Solicitors we are pleased to assist in bringing a claim following unsuccessful laser eye surgery and appreciate the devastating effect that a partial loss of sight or ongoing discomfort can cause.
Optical Express has indicated that it may appeal the award and I await any future developments with interest.
BL Claims Solicitors are here to help
If you would like to talk to someone and discuss a potential claim please call us on 0344 620 6600 anytime between 8am and 6pm Monday to Friday, or if you would prefer you can email us at firstname.lastname@example.org