Illness and food poisoning abroad

“The service I received was excellent and I will recommend BL Claims if the opportunity arises!”

Mrs W Salisbury
If you suffered illness or food poisoning while abroad on business or holiday which you believe was caused by poor hygiene or food handling by an airline, cruise ship, hotel, or other holiday provider, our dedicated Travel Claims team has the expertise to investigate your case and make a claim for compensation against those responsible.

Our travel claims solicitors have specialist experience in food poisoning law and also has native speakers in French, Italian, Spanish, Polish, German and Bulgarian.  In addition, we work together with a network of overseas agents to give you the best chance of a substantial compensation claim.

Gastric illnesses and food poisoning which cause diarrhoea, abdominal pain, nausea, vomiting, dehydration, fever, headaches and weight loss are common causes of compensation claims. The reasons such claims can be made include:

  • Food poisoning caused by bacterial infections such as E. coli, Salmonella Campylobacteriosis (an infectious disease caused by eating or handling contaminated food or drinking contaminated beverages)
  • Waterborne gastric diseases, such as giardiasis, that are caused by parasitic infections 
  • Viral infections by a rotavirus or norovirus (a common illness contracted on board a cruise ship and is generally due to poor hand washing and sanitation. It causes sickness and diarrhoea)

Sometimes the longer-term effect of gastric illness and food poisoning can be irritable bowel syndrome, for which claims can also be made. Other types of illness that can warrant a compensation claim include Legionnaires disease which can be transmitted via air conditioning systems.

Our travel claims specialists will advise you on the best location for your illness and food poisoning compensation claims. If possible, our experienced travel claim solicitors will bring a compensation claim in the UK to win the highest possible compensation. If your illness or food poisoning occurred during a package holiday, you can make a claim against the tour operator in the country where it is based, which is usually in the UK.

For holidays that are not part of a package, your claim may have to be brought in another country and our travel claims lawyers can give you the best advice as they are experts on the rules and regulations on compensation, costs, and evidence related to overseas compensation claims.

Remember that your compensation claim must be within three years of your package holiday but claims outside of the UK can have time limits as short as one year.

Our clients choose BL Claims Solicitors to handle their travel illness and food poisoning compensation claims because:

  • We are rated as one of the top firms in the UK for handling travel compensation claims
  • Our Travel Claims team has many years of winning travel compensation claims
  • We talk to our clients in jargon-free language
  • We act quickly so clients get the compensation and care they need as soon as possible
  • We have a specialist team of lawyers dedicated to travel claims
  • Our Travel Claims team include French, Spanish, Polish, Italian, German and Bulgarian speakers.

0344 620 6600 Would you like us to call you back?

Alternatively you can call us between 8am and 6pm Monday to Friday, or use this enquiry form outside office hours. Or if you would prefer you can email us at

Our people

Related Knowledge & Resources

Independent report published into the deaths of children on holiday in Corfu


Today saw the publication of the independent review into the tragic deaths of Bobby and Christi Shepherd, aged just six and seven, when they died at the Louis Corcyra Beach Hotel, in Corfu, in October 2006.

ITIJ Award Logo
Travel team are repeat finalists in prestigious award


BL Claims Solicitors' specialist Travel team have been announced as finalists in the ITIJ 2015 Awards, in the Legal Services Provider category.

Top travel tips for the Easter holiday season


Easter is almost upon us with only a few days to go until many will head off for a long weekend or, better still, an extended holiday with family and friends.

holiday villa rental scams
11 Top Tips - Beware of holiday homes and villa rental scams

Are you aware of these 11 holiday home scams? Our article covers the 11 tips to make sure that you don't lend up losing time or money on a fraudulent holiday home and villa scams.

Common causes of illnesses abroad

BL Claims have recently been instructed by a family in respect of making a possible claim for compensation for contracting gastroenteritis and ear infections during a holiday in Ibiza, Spain in mid August 2015.

Ebola - should we be worried?

Almost every day at the moment we hear stories in the news about the Ebola virus in West Africa. Joanna Burkhart looks at how serious a threat this is to people in the UK?

Crackdown on faking illness for compensation

Tour operators have taken action against tourists who make fraudulent food poisoning claims abroad. The actions include banning British tourists from all-inclusive holidays or dramatically increasing the prices by 15%.

Brexit - A travel claims lawyer's perspective

How will the Brexit vote affect travel claims? Whilst the UK has voted to leave the EU, it is not clear as to what that exit will look like or as to how we will construe the laws that we have adopted over the last 40 years.

Family claim compensation for holiday ruined by illness

BL Claims was appointed by a family of 4 who wanted to pursue a compensation claim for illness whilst staying at a hotel in Turkey in June 2015.

Gastroenteritis claim

BL Claims were instructed by a lady in respect of making a possible claim for compensation for contracting gastroenteritis during a holiday in Benidorm, Spain